【Ticket Refund Arrangement】
Summer Family Cine Fest 2026
26 July 2026 (Sunday)
Rufus – The Sea Serpent Who Couldn’t Swim and Post-screening sharing session
Affected by Typhoon Noul, the above screening had been rescheduled. Ticket holder(s) who were unable to attend the rescheduled screening will be entitled to a refund. Details are as follows:
For payment made by Visa, Mastercard, American Express, UnionPay, Alipay, WeChat Pay or mobile payment through electronic wallet where applicable:
Refund shall automatically be handled by Maoyan through the same method previously used to purchase the ticket according to the latest record of URBTIX in around 60-80 days.
For payment made by Cash (HK currency only), Octopus or FPS:
Please apply your refund with original intact ticket(s) (with stub) or present the electronic tickets at the URBTIX Maoyan Customer Service Centre during office hours from 31 August (Monday) to 23 October 2026 (Friday). Upon the receipt of returned tickets, refund will be deposited to the designated bank account provided by the ticket holders via FPS or bank transfer.
URBTIX Maoyan Customer Service Centre
Address: Unit 1418, 14/F, Leighton Centre, 77 Leighton Road, Causeway Bay, Hong Kong
Office hours: Monday to Friday, 10am – 7pm
Service charges of ticket purchase and ticket delivery are non-refundable for both refund arrangement above.
For refund enquiry, please contact URBTIX Ticketing Enquiries and Customer Service hotline at 3166 1100, or email to urbtix@maoyan.com.hk. For programme enquiry, please call 2734 2900 during office hours or email to fpo@lcsd.gov.hk.
Hong Kong Film Archive
27 Aug 2026
